:root{--ink:#24301c;--ink-soft:#5c6b52;--line:#dde3d6;--paper:#f7f9f4;--card:#ffffff;--accent:#496730;--accent-dark:#384f25;--brand-light:#8fb63e;--gold:#f2b705;--ok:#1d8a4b;--warn:#b95000;--danger:#c0392b;--radius:12px;--shadow:0 1px 3px rgba(36,48,28,0.08),0 4px 16px rgba(36,48,28,0.06)}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--paper);line-height:1.5}a{color:var(--accent)}h1,h2,h3{line-height:1.2}button,input,select,textarea{font:inherit;color:inherit}input[type=date],input[type=email],input[type=number],input[type=password],input[type=tel],input[type=text],select,textarea{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:#fff;min-height:44px}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid 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18px;margin-top:12px;font-size:.9rem;color:var(--ink-soft)}.lead-desk-live{display:inline-flex;align-items:center;gap:6px}.lead-desk-dot{width:8px;height:8px;border-radius:50%;background:#c5cdb8}.lead-desk-dot.on{background:var(--ok);box-shadow:0 0 0 3px rgba(29,138,75,.18)}.call-alert-global{position:-webkit-sticky;position:sticky;top:0;z-index:40;display:flex;gap:14px;align-items:center;flex-wrap:wrap;margin:0;padding:12px 18px;border-bottom:1px solid #e8c48a;background:#fff8ef;box-shadow:0 8px 24px rgba(40,32,18,.08)}.call-alert-global-ringing{animation:call-alert-flash 1.4s ease-in-out infinite}@keyframes call-alert-flash{0%,to{background:#fff8ef}50%{background:#ffe4c2}}.call-alert-answer{background:#1d8a4b!important;border-color:#1d8a4b!important;color:#fff!important;font-weight:700;min-width:140px}.call-alert-sound-hint{display:inline-block;margin-top:8px;padding:6px 10px;border:1px solid #6b3a12;border-radius:8px;background:#fff8ef;color:#6b3a12;font-size:.85rem;font-weight:700;cursor:pointer}.call-alert-global-body{min-width:0;flex:1 1}.call-alert-global-kicker{font-size:.72rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#6b3a12}.call-alert-global-title{font-size:1.15rem;font-weight:700;color:var(--ink);line-height:1.2}.call-alert-global-meta{font-size:.9rem;color:var(--muted)}.call-alert-global-actions{display:flex;gap:8px;flex-wrap:wrap}.lead-desk-incoming{display:flex;gap:18px;align-items:center;flex-wrap:wrap;border-color:#e8c48a!important;background:#fff8ef}.lead-desk-ring{width:14px;height:14px;border-radius:50%;background:var(--warn);box-shadow:0 0 0 0 rgba(185,80,0,.45);animation:lead-desk-pulse 1.4s ease-out infinite;flex-shrink:0}@keyframes lead-desk-pulse{0%{box-shadow:0 0 0 0 rgba(185,80,0,.45)}70%{box-shadow:0 0 0 12px rgba(185,80,0,0)}to{box-shadow:0 0 0 0 rgba(185,80,0,0)}}.lead-desk-incoming-title{font-size:1.55rem;font-weight:700;line-height:1.15;color:var(--ink)}.lead-desk-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));grid-gap:12px;gap:12px}.lead-desk-stat{text-align:left;cursor:pointer;padding:14px 16px;border:1px solid var(--line);background:var(--card);border-radius:var(--radius)}.lead-desk-stat:hover{border-color:var(--brand-light)}.lead-desk-stat-value{font-size:1.6rem;font-weight:700;color:var(--accent);line-height:1.1}@media (max-width:720px){.lead-desk-incoming-title{font-size:1.25rem}}.tour-alert-banner{position:-webkit-sticky;position:sticky;top:0;z-index:35;display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding:10px 18px;border-bottom:1px solid #c5d4b0;background:#f3f7ee;box-shadow:0 6px 18px rgba(40,48,28,.06)}.tour-alert-banner-body{flex:1 1;min-width:0;display:flex;flex-direction:column;gap:2px}.tour-alert-banner-actions{display:flex;gap:8px;flex-wrap:wrap}.tours-sidebar{position:fixed;top:72px;right:0;z-index:30;display:flex;align-items:stretch;max-height:calc(100vh - 88px)}.tours-sidebar-toggle{width:28px;align-self:flex-start;margin-top:12px;border:1px solid var(--line);border-right:none;border-radius:10px 0 0 10px;background:var(--card,#fff);color:var(--ink);font-size:1.1rem;font-weight:700;line-height:1;padding:14px 0;cursor:pointer;box-shadow:-4px 4px 16px rgba(20,28,12,.08);position:relative}.tours-sidebar-badge{position:absolute;top:-6px;left:-6px;min-width:1.25em;padding:1px 5px;border-radius:999px;background:#c45c26;color:#fff;font-size:.68rem;font-weight:800;line-height:1.3;text-align:center}.tours-sidebar-panel{width:min(300px,86vw);overflow:auto;border:1px solid var(--line);border-right:none;border-radius:12px 0 0 12px;background:var(--card,#fff);box-shadow:-8px 8px 28px rgba(20,28,12,.1);padding:14px 14px 18px}.tours-sidebar.collapsed .tours-sidebar-panel{display:none}.tours-sidebar-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.tours-sidebar-head h2{margin:0;font-size:1.15rem}.tours-sidebar-kicker{font-size:.7rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.tours-sidebar-sub{margin:4px 0 10px;font-size:.85rem}.tours-sidebar-list{list-style:none;margin:0;padding:0;display:grid;grid-gap:8px;gap:8px}.tours-sidebar-item{border:1px solid var(--line);border-radius:10px;padding:10px 11px;background:#fafbf8}.tours-sidebar-item.soon{border-color:#c5d4b0;background:#f3f7ee}.tours-sidebar-item.now{border-color:#c45c26;background:#fff4ec;animation:tour-now-pulse 1.6s ease-in-out infinite}@keyframes tour-now-pulse{0%,to{background:#fff4ec}50%{background:#ffe4cc}}.tours-sidebar-when{font-size:.78rem;font-weight:700;color:var(--accent,#496730)}.tours-sidebar-name{font-weight:700;font-size:.95rem;margin-top:2px}@media (max-width:900px){.tours-sidebar{top:auto;bottom:0;max-height:min(48vh,420px)}.tours-sidebar-toggle{margin-top:0;align-self:flex-end;margin-bottom:12px}.tours-sidebar-panel{border-radius:12px 0 0 0;max-height:min(48vh,420px)}}